Last Updated: 7/2/2025
AD Media Group Updated Terms & Policies for 2025
As we continue to evolve and improve our services, AD Media Group has carefully evaluated our business model to ensure the long-term success of both our clients and our team. In light of this evaluation, we have made adjustments to our contract terms and service offerings, effective January 1, 2025. These changes have been designed with your growth in mind, ensuring that we provide the highest level of service while maintaining a sustainable and supportive environment for our dedicated professionals.
We deeply appreciate the trust and confidence you’ve placed in AD Media Group, and it is because of clients like you that we continue to grow. Your word of mouth remains the most powerful driver of our success, and for that, we are incredibly grateful.
Contract Terms & Conditions
Initial Contracts
All new client contracts will be subject to a 120-day initial agreement, which replaces the previous 90-day term. This adjustment has been made to allow sufficient time for both parties to establish a strong working relationship and achieve meaningful results. We understand the value of seeing quick progress; however, we have found that a longer initial period offers the best opportunity for sustained growth and success.
Contract Renewals
For renewals beginning in 2025, we will no longer be offering 6-month contract terms. Instead, clients will have the option to choose either a 9-month or 12-month renewal term. This change is designed to provide greater stability for both AD Media Group and our clients, allowing for consistent support and growth over an extended period.
Notice of Non-Renewal
Clients wishing to discontinue services at the end of their contract term must provide a 60-day notice before the renewal period begins. This ensures that both parties have ample time to prepare for the transition and manage expectations accordingly.
Early Termination & Service Reductions
All contracts are subject to full terms with no early cancellation policy. We believe that this commitment ensures the best outcomes for all clients. If you wish to reduce services, changes can only be made at the time of contract renewal. Service reductions cannot be made during the term of the agreement.
Service Modifications
If additional services are required, please allow a minimum of 15-30 days for implementation into your marketing process. This time frame ensures that each service is properly integrated into your existing strategies and achieves optimal results. We are committed to delivering the highest standards of service, and a thorough implementation process is essential to meeting your goals.
Collaboration Services Contracts
Collaboration services contracts are exclusively available in 9-month and 12-month terms. These contracts are not subject to the 120-day initial contract or the 6-month renewal term options. This change is made to accommodate the extended time and processes required to ensure the highest level of success and effective brand outreach. Given the nature of collaboration efforts, a longer commitment allows us to implement comprehensive strategies that lead to the best possible outcomes for your brand.
Service Pricing
Pricing for our services has been rounded, not increased. We have carefully evaluated our fees to ensure they remain competitive while reflecting the expertise and professionalism of our team. We are committed to keeping our services affordable without compromising the quality of our work. As part of this commitment, we continually invest in our team’s growth and success, ensuring that we attract and retain the best professionals in the industry.
Service Integrity
Please note that all services are priced according to the standard process for each platform’s input to achieve the best possible performance. Services cannot be halved. Offering reduced services would not allow us to meet industry standards and could ultimately lead to subpar results. Our goal is always to provide results that meet or exceed expectations, and this requires a full commitment to the strategies we put in place.
We are excited about the opportunities that 2025 holds and look forward to continuing our partnership with you. These updates have been carefully crafted to ensure that AD Media Group remains a leader in delivering high-quality marketing solutions, while fostering a supportive and sustainable environment for our team. By making these adjustments, we are able to offer you the best possible service and continued growth for both your business and ours.
Thank you for being a valued member of the AD Media Group family. If you have any questions or concerns regarding these updates, please don’t hesitate to reach out to us. We are here to ensure your success and look forward to a bright and prosperous year ahead.
AD Media Group Payment Policies
Welcome to AD Media Group’s Stripe-integrated service platform. Our goal is to offer a seamless and secure purchasing experience through transparency and detailed communication. Please review the following payment and fulfillment policies that govern your use of our services and products.
What We Offer
AD Media Group provides a curated suite of marketing services, digital assets, and occasionally physical products such as branded materials or printed collateral. All offerings are accompanied by a clear description outlining the scope of work, deliverables, timelines, and any specific requirements. Physical products include relevant images, material descriptions, and specifications to help set clear expectations.
Pricing and Currency
All pricing listed on our website is in U.S. Dollars (USD). Any international pricing will be clearly noted where applicable. We strive for clarity and consistency to eliminate any confusion regarding costs or billing.
Customer Service Contact
We are committed to providing transparent and accessible communication. You may contact us through:
Email: support@admediagroupllc.com
Phone: 903-227-2809
Website: admediagroupllc.com
Our team is available during regular business hours and will respond to inquiries promptly. Direct communication is always available beyond a standard contact form.
Fulfillment Policies
Refund Policy
Due to the custom nature of our services and digital offerings, all sales are final once work has commenced or files have been delivered. Refunds are not provided for digital assets or completed service retainers. For physical goods, refunds are available only in the case of damaged or incorrect items and must be requested within 7 days of receipt.
Shipping and Delivery Policy
For physical items, we ship domestically via USPS or UPS. Tracking information is provided upon shipment. Please allow 5 to 10 business days for fulfillment unless otherwise stated at the time of purchase.
Return Policy
Returns are accepted only for physical items in unused condition and must be initiated within 14 days of delivery. Customers are responsible for return shipping unless the item was damaged or incorrect.
Cancellation Policy
Recurring service agreements such as monthly marketing retainers require a 30-day written notice for cancellation. Cancellations can be submitted to support@admediagroupllc.com. No partial refunds are provided for services already rendered or for the current billing cycle.
Legal or Export Restrictions
We do not currently offer international shipping for physical products. All clients and purchases must comply with U.S. regulations, and international clients seeking digital services should inquire in advance for availability.
Privacy Policy
We take your privacy seriously. Please review our Privacy Policy for full transparency on how we collect, store, and use your information in compliance with privacy laws and industry standards.
Business Address
AD Media Group
5566 Main Street, Suite 206
Frisco, Texas 75033
United States
Promotional Terms
If we offer promotional pricing, discounts, or trial services, all relevant terms and eligibility requirements will be clearly disclosed. These details will always be visible prior to checkout and agreed upon before the transaction is processed.
Security of Your Payment and Data
Your security is our top priority. AD Media Group is committed to maintaining PCI-DSS compliance through our Stripe payment integration. All payment pages are secured with HTTPS encryption and monitored for fraud prevention. Your payment data is never stored on our servers and is processed securely through Stripe’s trusted platform.
For more about our security practices, please visit our Security Statement.
Contact Us
If you have any questions about these policies or our practices, please contact us at:
connect@admediagroupllc.com
5566 Main Street Suite 206 Frisco, Texas 75033
